The Colorado Distribution Group and APCO have been business partners for nearly nine years. During this time, we have developed a tremendous working relationship with APCO, and especially John Thomas. Not only does APCO handle all of our business needs, they also handle all of our personal insurance requirements. John has demonstrated absolute professionalism and a willingness to go the extra mile to fulfill any and all our requests. It is because of this exceptional customer service, that I highly recommend APCO to all which may inquire.
Customer satisfaction at it's best! I could never get other insurance agencies to even return my calls and waited for weeks on end for quotes. Then I found APCO. John treats us as if we were his biggest clients! The knowledge he shared while starting our new business was invaluable! We will never go anywhere else!
Cheryl Baier has been the service representative to my company from APCO for the past three years, and prior to that did so for another company I worked for. In all that time she was prompt, helpful, and very knowledgeable in all matters of insurance and bonding. She provided our company the epitome of service, and always in a very cheerful manner.
First, I want to mention that I sure have enjoyed doing business with you. Secondly, I wanted to tell you thank you for all of your hard work. We are all very pleased at your results. If your level of professionalism is characteristic of your firm, you have a great year ahead of you.
Cheryl Baier has been my Insurance agent for over five years. On a scale of
one to ten, I would rate here customer service at 200! She is she is a very
polite, professional, and extremely knowledgeable. I work for several
companies that require lots of interaction, on an insurance level. Cheryl
always hands my customers' needs in a very fast manor and with no problems.
I have actually been told by one of my customers, that she is so great that
they use me as an example for other contractors when getting insurance certs. Cheryl has treated me so well in the time I have known her that I feel
like she is part of company and family, and I will continue to have her as
my agent for the duration of my company.
I have had the pleasure of using this agency for several years now. Cheryl, our personal agent, gives the highest level of customer service, which in so many industries today is completely missing. I have always had immediate response to any request I've made and Cheryl watches that we are getting the best rates available to us. I would, and have, recommended them in a heartbeat! Thanks you all for always providing such a great service.
I can't believe how wonderful you are! I never would have expected this type of customer service-you're the best and you are definitely going to be number one on my referral list!